Refund Policy
Legal Disclaimer
The information on this website is provided for general informational purposes only and should not be considered a final diagnosis or a guaranteed estimate for vehicle repair. All vehicle conditions must be inspected in person by a qualified technician before pricing, timelines, or repair recommendations are confirmed.
Service descriptions, promotions, pricing, and availability listed on this website may change at any time without notice. Any diagnostic suggestions, troubleshooting information, or guidance found on this site are not a substitute for a professional inspection.
The shop is not responsible for damages, losses, or delays resulting from reliance on website content, scheduling tools, or preliminary online estimates. Vehicle repair outcomes depend on factors outside of our control, including prior repairs, undisclosed issues, and part availability.
By using this website, you agree the shop is not liable for direct, indirect, or incidental damages arising from use of the site or its content.
Refund Policy
1. Service Labor
Labor charges are non-refundable, as payment covers the time, expertise, and diagnostic work performed by our technicians.
If you believe work was performed incorrectly, we will inspect the vehicle at no charge and correct any verified workmanship issues under our warranty policy.
2. Parts Purchases
Refund eligibility for parts depends on the part supplier’s return policy:
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Unused/New parts: Refundable if returned in original condition and packaging, subject to supplier approval and any restocking fees.
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Installed parts: Not eligible for refunds, but may be covered by manufacturer warranty.
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Special-order parts: Non-refundable.
3. Diagnostic Fees
Diagnostic fees are non-refundable. Diagnostic time includes testing, equipment use, and technician labor required to identify vehicle problems.
4. Warranty Work
If an issue arises after a repair and falls within our warranty terms, the shop will re-inspect and repair the problem at no additional labor cost. Refunds are not provided for warranty-covered situations.
5. Customer-Supplied Parts
If a customer provides their own parts:
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No warranty is offered on labor or parts.
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No refunds or adjustments are provided if the part fails, is incorrect, or causes additional issues.
6. Cancellations
If a repair has been approved and parts have already been ordered, any restocking fees or non-returnable part costs must be paid by the customer.